Auralex Acoustics

Auralex Acoustics

Privacy Notice

We at Auralex appreciate your interest in our company and our products. We would like to thank you for choosing Auralex to assist you with your acoustical needs. Please review our Privacy Policy below to understand how Auralex uses information it collects from you. 

Our goal is to make your interaction with Auralex a positive experience. The protection of your privacy is important to us and we have taken the following measures to demonstrate our commitment. Below is a summary of Auralex’s online privacy policy. Auralex encourages you to read this privacy policy and those of all web sites you visit.

What personal data we collect and why we collect it

Types and uses of personal information

Your personal information is used by Auralex in the following ways:

Sensitive data

User data submitted through the Payment Portal is considered “Sensitive Data.” This data is stored on secure servers managed by PayPal and VeriSign. Auralex does not sell or share this data with any outside or third parties other than those necessary to complete transactions. For more information view the Privacy Policies of PayPal and VeriSign.

Security measures
We value your privacy and peace of mind. We protect the personal information you share with us. Access to your personal information is limited to people who need it to do their job. All information is stored on secure servers and/or managed by third party data collectors (in the case of email marketing).

If we need to ship something to you, we must share your name and address with a shipping company. We limit such third parties in their access and use of your information. Otherwise, we do not share your personal information with third parties, unless you have granted us permission to do so.

Cookies
“Cookies” are files often used by companies to record user activity and measure which web site areas are of popular interest. They can also allow the user to customize certain features or content provided by the site. Cookies are stored on your computer and retrieved by the web server. You may customize your browser not to accept new cookies, to notify you when you receive a new cookie, and to disable cookies altogether. At this point in time, the Auralex website only uses Cookies for comment logins.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Although pictures uploaded to the Personalized Room Analysis Service are not public, you should avoid uploading images with embedded location data (EXIF GPS) included if you do not want to share this information. Most photos taken with smartphones include this sort of location data, so it is up to the user to remove this information before upload, if they chose to do so. These pictures are treated just like any user data and stored on secure servers. The information is used by our application specialists to determine the best course of action to treat your room. Information may be shared with Auralex-affiliated dealers or representatives if necessary, but will not be shared with any outside third party without consent of the user.

Links/Embedded content from other websites
Occasionally, we provide links to other sites. Since we do not control these web sites, we encourage you to review the privacy policies posted on these (and all) sites.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. Remember to review Privacy Policies for all sites you visit for further information.

Analytics

We track traffic on our websites in order to better understand our performance, the reach of our materials, and our audience. This information is tracked by Google Analytics. Follow the link to read their Privacy Policy.

Who we share your data with

If your project meets the criteria necessary to involve others outside Auralex your information may be shared with Auralex-affiliated dealers and representatives. Outside third party interaction is kept to a minimum as much as possible (such as shipping companies), is only used when absolutely necessary, and with the consent of the user.

What rights you have over your data

If you have an account on this site or have submitted a Personalized Room Analysis, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

If you have further questions about our Privacy Policy please contact connect@auralex.com